Vacancy: Client & Flight Support Executive

Exciting opportunity to join an established Private Jet Charter company based in the outskirts of Edinburgh near the airport. We are looking for a hard-working, motivated and travel industry orientated individual for this office-based role. Full training will be given. 

Key Responsibilities:

  • Manage flight bookings, create booking confirmations, itineraries and invoices
  • Create quote proposals for clients 
  • Liaise with operators to negotiate pricing and ensure they meet with the Company’s service standards  
  • Develop product knowledge and familiarisation of aircraft used
  • Build & maintain excellent client & operator relationships 
  • Maintain & update operator, airport and handling agent information within the Jetlogic Microsoft Dynamics 365 system database 
  • Update CRM databases on in house Dynamics 365 system

What we look for:

  • Ambitious, driven, and self-motivated 
  • Ability to work under pressure 
  • Proven decision-making abilities 
  • 2 years + of travel industry experience essential
  • 3 years’ experience of exceptional communication skills via e-mail and telephone
  • Fluency in English is essential: any additional languages are welcomed 
  • A hard-working individual with the ability to work well as part of a small team 
  • Excellent problem solving and negotiation skills 
  • Eagerness to learn with exceptional attention to detail 
  • Good worldwide geographical knowledge is essential
  • Experience of using Microsoft Dynamics 365 preferred but not essential
  • Experience of using Microsoft Suite essential 

What we offer:

  • Salary £25,000 – £27,000 depending on experience 
  • 22 days holiday plus 8 bank holidays per year which increases with length of service 
  • Private Healthcare and company pension scheme 

Working hours:

  • Monday-Friday 0900-1730
    1 weekend in 4 on call (after initial training period)
    1 weeknight on call (after initial training period)

How to apply:

Closing date: 28th February 2023 

Start date: April 2023

Please send an email to with covering letter and CV.

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