Vacancy: Client & Flight Support Executive – Charter Flights

Exciting opportunity to join an established Private Jet Charter company based in the outskirts of Edinburgh. We are looking for a hard-working, motivated and travel industry orientated individual to join our busy team in this office-based role. Full training will be given.

Key Responsibilities:

  • Liaise with operators to negotiate pricing and ensure they meet with the Company’s service standards
  • Create quote proposals for clients
  • Manage flight bookings, create booking confirmations, itineraries, and invoices for each booking
  • Develop product knowledge and familiarisation of aircraft used.
  • Build & maintain client & operator relationships
  • Maintain & update operator, airport and handling agent information within the Jetlogic Microsoft Dynamics 365 system database
  • Update CRM databases on Jetlogic Dynamics 365 system

What we look for:

  • Ambitious, driven, and self-motivated
  • Ability to work under pressure
  • Proven decision-making abilities
  • 2 years + of travel industry experience essential
  • 3 years’ experience of exceptional communication skills via e-mail and telephone
  • Fluency in English is essential: any additional languages are welcomed
  • A hard-working individual with the ability to work well as part of a small team
  • Excellent problem solving and negotiation skills
  • Eagerness to learn with exceptional attention to detail
  • Good worldwide geographical knowledge is essential
  • Experience of using Microsoft Dynamics 365 preferred but not essential
  • Experience of using Microsoft Suite

What we offer:

  • Salary £22,000 – £24,000, depending on experience
  • 22 days holiday plus 8 bank holidays per year which increases with length of service
  • Private Healthcare and company pension scheme

Working hours:

  • Monday-Friday 09.00 – 17.30
  • 1 weekend in 4 on call (after initial training period)
  • 1 week night on call (after initial training period)

Due to office location a car is essential as there is no public transport.
Start date: Immediate

How to apply:

Please send an email to leighmellis@jet-logic.com with covering letter and CV.

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